Data Retention and Contact Form Processing

Effective Date: 28 July 2026
Last Updated: 28 July 2026

1. About This Notice

This notice explains how DataSecure Technologies Ltd collects, uses, stores and deletes personal information submitted through the contact forms on www.datasecure-tech.com.

It should be read alongside our:

  • Privacy Policy
  • Cookie Policy
  • Website Terms and Conditions
  • Corporate and Legal Information

DataSecure Technologies Ltd is the data controller responsible for personal information collected through this website.

2. Our Company Details

Legal Company Name: DataSecure Technologies Ltd
Company Registration Number: 17299900
Registered in: England and Wales
Registered Office: Unit 8 Lows Lane, Stanton By Dale, Ilkeston, Derbyshire, England, DE7 4QU
Principal Trading Address: Unit 9a Lows Lane, Stanton By Dale, Ilkeston, Derbyshire, England, DE7 4QU
Email: [email protected]
Website: www.datasecure-tech.com

3. Information Collected Through Contact Forms

When you complete a form on our website, we may collect:

  • Your name
  • Company or organisation name
  • Job title
  • Email address
  • Telephone number
  • Postal or business address
  • The nature of your enquiry
  • Product or service requirements
  • Project information
  • Technical specifications
  • Files, drawings or documents you choose to upload
  • Your communication preferences
  • Any other information included in your message

We may also collect limited technical information associated with the submission, such as:

  • Date and time of submission
  • IP address
  • Browser and device information
  • Referring webpage
  • Spam-prevention or security information

Please do not submit sensitive personal information, confidential intellectual property or special-category personal data through a general website form unless it is necessary and you have been asked to provide it.

4. How We Use Contact Form Information

We may use the information you submit to:

  • Respond to your enquiry
  • Contact you about your requirements
  • Assess whether we can provide a suitable product or service
  • Prepare quotations, proposals or technical responses
  • Arrange meetings, site visits or product demonstrations
  • Provide requested product information
  • Maintain a record of our communications
  • Manage potential and existing customer relationships
  • Improve our products, services and website
  • Prevent spam, fraud, misuse and cyber-security incidents
  • Establish, exercise or defend legal claims
  • Comply with legal and regulatory obligations

We will not use information submitted through a contact form for an unrelated purpose unless we have a lawful basis to do so.

5. Lawful Bases for Processing

Depending on the nature of your enquiry, we may process your personal information under one or more of the following lawful bases.

Taking Steps Before Entering a Contract

Where you ask for a quotation, proposal, technical assessment or information with a view to purchasing products or services, processing may be necessary to take steps at your request before entering into a contract.

Performance of a Contract

Where you are already a customer, supplier or business partner, processing may be necessary to manage or perform our contractual relationship.

Legitimate Interests

We may process personal information where necessary for our legitimate business interests, including:

  • Responding to business enquiries
  • Developing commercial relationships
  • Maintaining accurate enquiry records
  • Following up relevant business opportunities
  • Protecting our website and systems
  • Preventing fraud and misuse
  • Improving our services

We consider whether these interests are balanced against your rights and reasonable expectations before relying on this basis.

Legal Obligation

We may process or retain information where required to comply with legal, tax, accounting, regulatory or law-enforcement obligations.

Consent

We may rely on your consent where you have made a clear and specific choice, such as opting to receive certain electronic marketing communications.

You may withdraw your consent at any time by contacting [email protected] or using the unsubscribe link in a marketing email.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Marketing Communications

Submitting a general contact or quotation form does not automatically subscribe you to marketing communications.

Where a form includes an optional marketing preference, this should be presented separately from the main enquiry and should not be pre-selected.

Where permitted by applicable law, we may contact representatives of corporate organisations about relevant business products or services. Any marketing communication will include a straightforward way to opt out.

We may retain a limited suppression record after an opt-out request to ensure that we do not send further marketing to that address.

7. Retention Periods

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, and to meet any legal, contractual or regulatory obligations.

Our normal retention periods are set out below.

Information categoryNormal retention period
General enquiries that do not lead to further discussionsUp to 12 months after the enquiry is closed
Sales enquiries and genuine business opportunitiesUp to 24 months after the last meaningful contact
Quotation and proposal recordsUp to 6 years after expiry, rejection or completion
Customer and contractual correspondenceUp to 6 years after the end of the relevant contract or transaction
Order, invoice and accounting recordsNormally 6 years after the end of the relevant financial year
Technical specifications, approved drawings and project recordsNormally 6 years after project completion, or longer where required by contract, warranty or regulatory obligations
Supplier and professional adviser correspondenceUp to 6 years after the relationship or transaction ends
Contact-form security and spam-prevention logsNormally between 30 days and 12 months
Marketing contact recordsUntil consent is withdrawn, an objection is received or the information is no longer required
Marketing suppression recordsRetained for as long as reasonably necessary to respect the opt-out request
Website analytics informationIn accordance with the retention settings described in our Cookie Policy
Information relevant to a complaint, dispute or legal claimUntil the matter is resolved and any applicable limitation period has expired

These periods may be shortened or extended where reasonably necessary. Relevant factors include:

  • The nature and sensitivity of the information
  • The reason it was collected
  • Whether an enquiry became a customer relationship
  • Contractual or warranty requirements
  • Legal and accounting obligations
  • The risk of a dispute or legal claim
  • Whether continued retention is proportionate

We do not retain personal information indefinitely simply because it may become useful in the future.

8. Deletion and Anonymisation

At the end of the relevant retention period, personal information will normally be:

  • Securely deleted
  • Destroyed
  • Anonymised so that it can no longer identify an individual
  • Retained for a longer period only where there is a lawful and documented reason

Information may remain temporarily within secure backup systems after deletion from live systems. Backup information will be protected and removed or overwritten in accordance with the relevant backup cycle.

9. Who We May Share Information With

Contact-form information may be shared with trusted service providers where necessary, including:

  • Website developers and administrators
  • Website hosting providers
  • Email and cloud-service providers
  • CRM and business-management system providers
  • Cyber-security and spam-prevention providers
  • Professional advisers, such as accountants, solicitors or insurers
  • Manufacturing, logistics or technical partners where necessary to respond to your enquiry
  • Regulators, courts, law-enforcement agencies or public authorities where required by law

Service providers acting on our behalf are only permitted to process personal information for authorised purposes and must apply appropriate security measures.

We do not sell personal information submitted through our contact forms.

10. International Transfers

Some technology, hosting, email, analytics or CRM providers may process information outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer complies with UK data-protection law. This may include relying on:

  • UK adequacy regulations
  • The UK International Data Transfer Agreement
  • The UK Addendum to the EU Standard Contractual Clauses
  • Other legally recognised safeguards

11. Security

We use appropriate technical and organisational measures to protect contact-form information against:

  • Unauthorised access
  • Accidental loss
  • Alteration
  • Disclosure
  • Misuse
  • Destruction

Measures may include access restrictions, passwords, encryption, secure hosting, system monitoring, anti-malware protection and staff confidentiality requirements.

However, no website or internet transmission can be guaranteed to be completely secure. You should avoid submitting highly sensitive or confidential information through a general website form.

12. Your Data-Protection Rights

Depending on the circumstances and the lawful basis being used, you may have the right to:

  • Ask for access to your personal information
  • Ask us to correct inaccurate or incomplete information
  • Ask us to erase your information
  • Ask us to restrict how information is used
  • Object to processing based on legitimate interests
  • Object to direct marketing at any time
  • Request the transfer of certain information
  • Withdraw consent where processing relies on consent
  • Make a complaint to the Information Commissioner’s Office

These rights are not absolute and may be subject to legal exemptions.

To exercise a right, contact:

Email: [email protected]

We may need to request information to confirm your identity before responding.

13. Complaints

Please contact us first if you have concerns about how we have handled your personal information.

You also have the right to complain to the UK supervisory authority:

Information Commissioner’s Office
Telephone: 0303 123 1113
Website: www.ico.org.uk

14. Changes to This Notice

We may update this notice to reflect changes in our systems, website forms, service providers, legal obligations or business practices.

The current version will be published on our website together with its most recent revision date.

15. Contact Us

For questions about this notice or the use of information submitted through our website, contact:

DataSecure Technologies Ltd
Unit 9a Lows Lane
Stanton By Dale
Ilkeston
Derbyshire
England
DE7 4QU

Email: [email protected]
Website: www.datasecure-tech.com